Furniture Restoration FAQs
After 60 years in business, we have learned what components of furniture restoration our clients want to learn about most. Here are some of the most common questions we receive.
What services do you offer?
Here at Excel we offer a variety of services. We offer furniture and antique restoration/refinishing, painting, repairs, caning, upholstery, stripping, custom building, and on-site work.
Do you do on-site work?
We are able to do touch-ups and small repairs on site. We offer on-site work in the Louisville Metro area, but are happy to service outside areas for an additional travel and mileage fee.
Do you offer pick-up and delivery?
We know that sometimes you aren’t able to transport or lift pieces yourself, so we gladly offer pickup and delivery for a fee.
Do you work with insurance, moving claims, or disaster restoration?
Absolutely. Most of the time the insurance, claims, or disaster restoration companies will reach out directly to us for you. If they haven’t, then have the company you are working with contact us and we will be happy to repair your furniture.
What kind of paint do you use?
We use lacquer paint here at Excel. It is the best at self-leveling and is the most durable. Our standard sheen we use is satin, but it can also be done in flat or glossy. We have our customers choose a Benjamin Moore color that they like, and we tint the lacquer to that color.
How long will refinishing or repair take?
The turnaround time will always be noted in your quote, and it varies throughout the year. If you are needing something done quickly, most of the time we are able to put a hot rush on an order, for additional cost.
How do I get a quote?
The fastest and easiest way to get a quote from us is to email us several good photos of your furniture, along with what you are needing done to it. You can also submit an inquiry right here on our website through our inquiry contact form.
Can I ship my piece to you from another state?
Yes. Please contact us to inquire about shipping quotes.
Submit a Restoration Request
1617 Mellwood Avenue
Louisville, KY 40206
Tel: (502) 540 -3032
OPENING HOURS:
Mon – Fri: 9am – 5pm
Saturday: Closed
Sunday: Closed